Our team is committed to providing the highest standard of care to our Residents by upholding our values

Respect the dignity and risk of choice of our Residents.

Continually strive to enhance the quality of life of our Residents.

Value teamwork and collaboration as well as transparency and honesty in all our dealings with Residents, their Relatives and our Staff.

ABOUT US

Our Home boasts an open, airy environment filled with natural light and numerous communal areas with easy access to gardens.

SERVICES

The dedicated, passionate and caring team at Roseneath provide person-centred services to our Residents.

FEES & CHARGES

There are a number of fees and charges associated with residential aged care. Use our calculator to determine what you would pay.

Resident Satisfaction

A recent Relatives and Representatives Feedback Survey completed by over a third of our residents showed an overall Net Promotor Score of 95% compared to an industry benchmark of 34%, a Sentiment Score of 4.62 (4.20 Benchmark) and a 97% Experience Rating (86% Benchmark).  All of the individual measures exceeded the Benchmarks (refer http://www.agedcarequality.gov.au/consumers/consumer-experience-reports ).

Some of the specific feedback received included:

“Peaceful, professional, homely, private, dignity and my Dad can do his own thing without interruption or compromise.”

“Roseneath is welcoming, friendly and homely, happy atmosphere. Wonderful staff and administration.”

“It is fresh, bright, friendly and clean. Nice gardens, nice areas to sit privately if you want to.”

Leading Age Services Australia - Winner 2021

Janelle Veale joined Roseneath near Glenn Innes in NSW in 2018 as general manager having worked in aged care for the previous 14 years. Janelle succeeded in developing a culture of providing a customer-focused service in a team environment approach she describes as Person First Care Planning. Janelle was awarded the NSW and Australian Individual award for Excellence in Age Services 2021.

The judges commented that Janelle demonstrates how a positive attitude, valuing staff and making care person-centric can have such a significant impact on the lives of older Australians and the people who care for them. Her leadership and interpersonal skills meant she developed meaningful relationships with her staff which led to better care outcomes.

Services

Roseneath Aged Care_Glen Innes 0072

Activities Program

Roseneath Aged Care_Glen Innes 0090

Palliative Care

Roseneath Aged Care_Glen Innes 0106

Dementia Care

Roseneath Aged Care_Glen Innes 0057

Podiatry

Roseneath Aged Care_Glen Innes 0059

Physiotherapy

Roseneath Aged Care_Glen Innes 0111

Respite Care

Roseneath Aged Care_Glen Innes 0045

Dietician Approved Meals

Roseneath Aged Care_Glen Innes 0079

Hairdressers

Ready to have a tour of the facilities?

Request your tour today!

Ready to have a tour of the facilities?

Request your tour today!

Our Rooms

Usefull Links

https://www.myagedcare.gov.au/My-Aged-Care  – My Aged Care is the main entry point to the aged care system in Australia.  My Aged Care aims to make it easier for older people, their families, and carers to access information on aging and aged care, have their needs assessed and be supported to find and access services.

https://agedcare.health.gov.au/aged-care-reform  – Aged Care Reform – provides information on how the aged care system in Australia is being reformed to ensure it is the best possible system, now and into the future.

https://www.humanservices.gov.au/customer/themes/older-australians  – Australian Human Services supports available for older Australians including retirement advice, help with medical and pharmaceutical costs and financial support.

http://www.aacqa.gov.au/  – The Australian Aged Care Quality Agency provides information about how the Australian Government ensures quality care is delivered to those accessing Aged Care services.

https://fpa.com.au/find-a-planner/  – to find a Certified Financial Planner for financial advice.

Want to book a tour?

We look forward to showing you our home! To request a tour today please fill out the form below and we will get in contact with you to arrange your tour.